Terms & Conditions

Terms & Conditions

Shipping & Handling Policy

Our products are available all around the world. At the moment however, our webshop only handles orders from confirmed addresses in the USA.

Customers from outside USA are kindly asked to contact us on info@myfleatrap.com.

Our current handling time is approximately 2 business days after payment is complete. Domestic shipping can take between up to 5-7 business days (dependent on shipping method selected).

You will be provided with a tracking number as soon as your order leaves our warehouse. The tracking number is also available upon request.

Guarantee & Return Policy

We offer a money-back guarantee if item arrives damaged or defective, or if for any other reason you are not completely satisfied with your purchase. Items must be returned in original packaging within 14 days after you received them.

All returns must be authorized before attempting to sending the item back to the warehouse. Please contact us to receive return instructions and RMA number for refund processing.

Items must be returned by registered insured mail and packed securely. Items must be returned undamaged and in original condition.

We do not take responsibility for any personal or third party losses. If return is made for a reason within our control (didn’t arrive on time, manufacturer’s defect, damaged goods, wrong item, etc.) a full refund will be issued. For any other reason, the customer will be refunded the full amount minus an 8% restocking fee and the original shipping charge.